Offered October 14th-18th




ETA International Customer Service Specialist (CSS) - 1 Day Class

Topics covered include:  safety, ethics, respect, teamwork, communication, telephone and email techniques, problem solving, interpersonal relations, and sales and marketing, time management, handling emotions and interpersonal relationships, resolving customer and coworker complaints, company policies, and developing good business leadership skills.

* Customer Service Study Guide included!
10/14/13 $149.00 early bird pricing

$199.00 after June 15th

ETA International Motorola Site Installation Practices (R56) - 4 Day Class
Learn how a properly installed Motorola communication system
can help to ensure a safe and efficient communications system that will reduce down time.

● List the purposes of grounding, and evaluate their importance in terms of personal safety, and effective system installation and protection
● Apply principles of basic electronics to the installation standards found in the R56 manual
● Determine how an effectively installed ground system protects a communication system from lightning strikes and electrical anomalies
● List the minimum requirements and specifications for: External and internal ground systems; Installation equipment, cables, and documentation for a reliable communication system installation

The R56 workshop will include a field trip to a local communications site. Motorola channel partners will receive class reservation priority. Book today! Class size is limited to 35 participants!

This course is open to Motorola technologists, engineers, contractors and vendors. Participants of this class will not receive credit for completing the Motorola Solutions Inc., Site Installation Practices Workshop, course number NST925 or RTW050, nor will it apply toward certification bundles or Service Partner scorecards.
10/14/13 - 10/17/13 $499.00

10% off for ETA Members!

$100.00 for ETA Communication Site Installer (R56) Examination Certification exam

The Light Brigade Fiber OpticsFiber Optics 1-2-3 Training - 4 Day Class
Core Couse Features Comprehensive Hands-On Instruction in Multi-mode & Singlemode Technologies

• Multimode fiber technology featuring OM3, OM4 and bend insensitive fibers
• Restricted mode and encircled flux launch conditions
• Single-mode fiber technology including G.652D, G.655, and G.657 fibers
• The newest termination products and techniques
• Up-to-date standards and specifications
• Fiber-to-the-Home, Ethernet and Internet protocol
• Expanded installation and optical testing content
• The latest active devices including FTTx products
• In-depth information on passive devices such as optical switches and splitters
10/15/13 - 10/18/13 $1,650.00

15% off for ETA Members!

$150.00 for ETA Fiber Optics Installer (FOI) Certification exam

ETA International Associate Certified Electronics Technician (CETa) - 2 Day Class

Topics covered include:  DC Electronics, AC Electronics, Components & Semiconductors, Analog Circuits, Re-cabling & Telecommunications, Digital Circuits & Microprocessors, Troubleshooting, Test Equipment & Repair, Shop & Service Management.

* Associate CET Study Guide included!
10/15/13 - 10/16/13 $249.00 early bird pricing

$299.00 after June 15th

Ira Wiesenfeld & AssociatesGeneral Communications Technician Level 1 (GCT-LVL 1) - 2 Day Class

The General Communications Technician certification is a program that is modeled after the US Department of Homeland Security (DHS) guidelines that covers all of the disciplines covered in the CommT program. The course covers all of the areas that a radio communications technician and engineer will encounter in the public safety communications or business / commercial radio field. The areas of electronics include: Basic Circuits, Radio and Radio Systems, Telephony, Testing, Tools, Power Systems, Antennas and Transmission Lines, Environmental Systems, Data, Fiber Optic Basics, Safety, Security and Access Systems, Satellite Communications Units, System Installation and Wiring Fundamentals, RF Interference Fundamentals

In addition, wiring issues such as color codes, connection integrity, and items that communications technicians encounter every day in their job is covered and standards are placed on the installations that are new to the certification level.

The two-day session will be the equivalent of a full semester of training at a typical junior college in their electronics program. The GCT program has eliminated all math and superfluous material that a technician never uses in the field once they leave school.
10/15/13 - 10/16/13 $495.00

10% off for ETA Members!

Dover Telecommunications ServicesDistributed Antenna Systems - 2 Day Class

This course is for anyone interested in learning about the fundamental theories, components, installation, maintenance and support of in-building Distributed Antenna Systems. Students completing this course will better understand how DAS systems work, how they are designed, and why the design is critical to proper operation. Exposure to RF energy and related safety subjects will be addressed.
10/15/13 - 10/16/13 $695.00

10% off for ETA Members!

ETA International Certified Service Manager (CSM) - 1 Day Class
Topics covered include:  Manager Responsibilities and Objectives, Personnel Profiles and Job Descriptions, Team Building, Training, Hiring and Employment Laws, Employee Compensation Systems, Customer Relations Policies and Skills, Service Policies, Service/Production Area Development, Test Equipment Needs and Procurement, Financial and Parts Department Management, Warranties and Risk of Liability, Contract Negotiation, Vehicle Procurement and Maintenance, Association Memberships/Involvement, Quality Systems, Security, Safety/OSHA, and Project Management.
10/16/13 $249.00 early bird pricing

$299.00 after June 15th

The Light Brigade Fiber OpticsFiber Optics Recertification - 2 Day Class
The recertification course option will cover both the FOI and the FOT-OSP certifications. Must be actively working in fiber optics installation during certification period and the Work Verification Form is filled out by employer. Must show proof of attending 24 hours classroom training during their four year certification period.
10/17/13 - 10/18/13 $650.00